We believe in placing you, our client, at the heart of everything we do.
Here are a few reasons why clients choose us:
Expertise
One thing that truly makes us who we are is our people. All of our lawyers are highly trained specialists in their area of personal injury law. Their legal knowledge is kept up to date through courses, departmental training, e-learning, coaching, conferences and professional study. They are highly motivated to get the best result for you, the client.
Our Experience is Your Advantage
Over the last 40 years Ralli Ltd has built a reputation as a leading personal injury law firm, which means that we can put all of our experience behind you and make sure that we get you the best possible outcome. Our proven track record covers a wide range of cases. No matters are too complex.
Providing A High Standard Of Service
We tailor our service to your requirements. You can choose the way you wish to communicate with us either by phone, email, text message or via our dedicated mobile app and we will work closely with you to achieve the best result for you. We have strict service standards which all our members of staff maintain with a view to exceeding our clients expectations.
Collaborative Working
We see it as a partnership, working with you to seek justice and to recover any compensation to which you are rightfully entitled. We will also secure any support and rehabilitation you may need to rebuild your life following injury.
Law Society Lexcel Accredited
The firm’s excellence and quality of work is reinforced by our Law Society Lexcel Accreditation and success rates.
Clients Rate Ralli Solicitors As Excellent
Client satisfaction is a vital focus for our firm, and we are very proud of the fact that many of our clients rate our service as excellent, recommending us to their family and friends.
Offering Best Value
All our work is done on a no win no fee basis, which means that we guarantee that in the event that your claim is unsuccessful you will not be charged for any work we have carried out on your behalf. We offer a free initial consultation to everyone who needs our advice, which will assist you in considering your options; allowing you to make an informed decision about which steps to take next.
Continuous Improvement
We don’t believe in standing still and are always looking at ways to enhance and continually improve the service we offer. We invite regular feedback from our clients and invest in the latest technology and systems with the sole aim of delivering an even better and more valuable service for our clients.
Our Vision
To be one of the UK’s leading personal injury law firms, providing a client–centred approach to practice that is second to none; showing respect and compassion to clients, and achieving the absolute best result for them.
Our Mission
Inspired by you
We keep our clients at the heart of everything we do. We’re inspired by their need for justice.
Our Values and Beliefs
We believe that our core values are the foundation of our approach to work and our success.
- Fighting spirit
- Fair
- Truth seekers
- Client centred
- Honest
- Transparent
Thank you for your continued support and persistence. I will most definitely recommend you to anyone in the same situation. Thanks again.
Mr A – Manchester – Nov 2015
How We Work
Delivering an exceptional client experience sits at the very heart of everything we do. This means being easy to deal with and using our experience and expertise to deliver a successful outcome for you and your family. We pride ourselves on our open, friendly and understanding approach. As part of this commitment, we will keep you posted on the progress of your case, and your options, every step of the way.
How we work on a typical personal injury case (click to view larger version)
Our History
Since 1973, we have been practising law with clients’ needs held at the centre of everything we do. We have a strong history and story that has been cultivated over 40 years of legal experience, worked out against a changing market. We’ve responded and transitioned accordingly, from the founding of the firm by Sam Betesh and Stephen Fox, to the establishment of Ralli Ltd in 2007, and the subsequent establishment of Ralli Ltd Solicitors in 2012. This allowed us to focus and better direct our expertise in personal injury law. We can provide the right advice to every type of client and continue to be highly responsive and agile as we grow and develop as an organisation. We’ve changed in advance of the times but our core values have remained throughout. We understand the environment and our clients, and fight in order that they might receive the best possible outcome.
